Get the right help,
without the runaround.
Payments Inc. helps coordinate support across the payment relationships and technology we provide. Choose the issue below so we can route it correctly.
What can we help you resolve?
Do not send full card numbers, passwords, PINs, banking credentials, or other sensitive authentication information.
Terminal or equipment
Connectivity, replacement, configuration, supplies, device errors, or payment acceptance.
Get equipment help →Deposits & reporting
Settlements, batches, funding questions, statements, fees, and reconciliation.
Get reporting help →Chargebacks & risk
Disputes, retrieval requests, fraud tools, PCI, security, and account risk questions.
Get risk help →Recurring billing
Card-on-file, tokens, schedules, declined payments, membership, and subscription workflows.
Get billing help →Integration support
POS, gateway, API, e-commerce, software, and payment-application coordination.
Get integration help →Account changes
Locations, ownership, banking, contact information, products, users, and operational changes.
Request an account change →Talk to Payments Inc.
Have your business name, merchant identifier, provider or platform name, device type, and a short description of the problem ready. Do not send sensitive cardholder or login data.